• Charge Entry

    Your claims come to us and go into our billing software. We automate the routine steps, handle patient data carefully, check eligibility and chase insurers quickly. That is how we hold accuracy above 98% within 24 hours of receiving a claim. Whatever your specialty, the aim is the same: a practice that costs less to run and collects more.

  • Claim Scrubbing

    Insurers deny claims that are missing information, and refiling takes real time. So we scrub every claim first and make sure nothing is missing. If something is, we come back to you. And if a claim does need refiling, we do it at no extra cost.

  • Insurance & Denial

    Any claim not paid by its due date gets flagged and chased. We follow up with each insurer on their own payment schedule. The target is simple: under 20% of your AR in the 60-day bucket, and under 10% in the 120-day bucket.

  • Payment Posting

    We record every explanation of benefits, patient payment and insurance payment in our software, so your accounts receivable stays accurate.

  • Patient Statements

    We dispatch tailored statements to patients who have outstanding balances on their accounts.

    Illustration of a doctor writing a prescription for a patient
  • Maximize Productivity

    Assist your staff in the entire practice workflow, encompassing patient management and document uploads, and the secure transmission of messages.

  • Timely Claim Submission

    We process and submit claims to the insurance company within 48 hours of receiving patient encounter forms, whether in paper or electronic format.

  • Reporting

    Each week your doctor gets a scorecard: revenue booked, revenue collected, revenue still outstanding and more. Ask for a different report and we will build it.

Billing for other provider types

Labs, pharmacies, ambulance services and other providers that bill differently from a physician practice.

What specialty medical billing is

Specialty medical billing is billing done by people who know the codes, modifiers, documentation rules and payer policies of one specialty, rather than applying general rules to every claim. A cardiology claim, a psychiatry claim and a DME claim fail for completely different reasons, and a biller who knows those reasons catches them before the payer does. Some practices call it speciality billing; it is the same thing. Our medical billing services by specialty are listed below, grouped by provider type and practice setting.

Why general billers lose money on specialty claims

  • Modifiers: 25, 59 and the X modifiers decide whether a second service is paid. Used wrongly they deny; used too freely they invite audits.
  • Global periods: surgical specialties lose follow-up visits billed inside the global period, and miss the ones that are separately payable.
  • Add-on and time-based codes: psychiatry, therapy and critical care are paid on documented time, and the thresholds are strict.
  • Component billing: radiology and cardiology tests split into professional and technical components.
  • Prior authorization: imaging, infusions, DME and behavioral health each have their own authorization rules.
  • Cosmetic versus medical: dermatology and plastic surgery claims turn on whether the service is medically necessary.

Denial patterns by specialty

Common denial causes by specialty
SpecialtyCommon denial causeWhat we check first
CardiologyComponent split on diagnostic tests; prior authorization for imagingWho owns the equipment, and the authorization on file
PsychiatryPsychotherapy add-on without separate documented timeTwo separate times in the note
Mental health90837 downcoded; sessions past the authorized countStart and stop times; authorization count
OrthopedicsVisits billed inside the global surgical periodSurgery date and modifier 24 or 25
RadiologyWrong 26 or TC split; missing prior authorizationPlace of service and benefit manager approval
DMEWritten order dated after delivery; missing proof of deliveryDocument sequence before billing
DermatologyProcedures judged cosmeticMedical necessity in the note
DentalFrequency limits and missing narratives or imagesPlan frequency rules and attachments

Multi-specialty groups and choosing a specialty billing company

A multi-specialty group needs one billing team that applies each specialty's rules to each provider's claims, not a separate vendor per department. Whoever you choose, ask four questions: which billers will work your claims and what they have billed before, how denials are worked and how often, what the monthly report shows, and whether they work in your current EMR. To outsource the whole revenue cycle, see outsource medical billing.

Specialty medical billing FAQs

What are specialty medical billing services?

Billing handled by people who know one specialty's codes, modifiers and payer rules, so claims are coded and documented for how that specialty is actually paid.

Why should specialty practices outsource billing?

Because specialty denials come from rules a general biller rarely sees, such as add-on time thresholds, component splits and global periods. A team that bills the specialty every day catches them before the claim goes out.

Do you bill in our specialty's EHR?

Most likely. We work inside the EMR you already use, including AdvancedMD, NextGen, Epic, PrognoCIS, ICANotes and the main behavioral health systems.

How is specialty billing priced?

As a percentage of what we collect. The rate depends on the specialty, volume and payer mix, and you get it in writing before anything starts.